Payment Policy

Payment Policy for ShopsLex

We strive to provide a secure and seamless shopping experience for all our customers. Below are the details of our payment policy to help you understand our processes and ensure your transactions are safe and convenient.

Accepted Payment Methods

We accept the following payment methods for your purchases:

  • We accept only Stripe, a leading payment processor that enables payments via major credit/debit cards, ensuring a smooth and secure checkout experience.
  • We accept all major credit/debit cards including Visa, master & American Express, this payment method is fully safe & convenient.

Currency

All transactions on ShopsLex are conducted in US Dollars (USD). If your card is in a different currency, your bank will automatically convert the amount using their applicable exchange rates.

Payment Security

We prioritize your payment security above all. ShopsLex employs SSL encryption to safeguard your sensitive information during transactions. This guarantees that your payment details are securely sent to our payment processing partners Stripe, and are never stored on our servers.

Payment Authorization

  • Upon completing your order, your payment will be authorized and processed immediately.
  • You will receive an email confirmation containing your order details and payment receipt.

Failed or Declined Transactions

If your payment fails or is declined, please:

  • Verify the information entered, such as your card number, expiration date, and CVV code.
  • Contact your bank or card issuer to ensure there are no restrictions on your card.
  • If the issue persists, reach out to us at contact@shopslex.com for assistance.

Order Modifications or Cancellations

  • If you need to cancel or modify your order, please contact us within 1 hour of placing your order.
  • Once your payment is processed and your order enters the shipping phase, modifications or cancellations may not be possible.

Refund & Return Policy

Refunds are processed according to our Return and Refund Policy. If eligible, refunds will be issued to the original payment method used at checkout. For more details, please refer to our Refund & Return Policy page or contact us at contact@shopslex.com.

Taxes and Additional Charges

No, we don’t charge any tax.

Customer Support

If you encounter any issues or have questions regarding your payment, please don’t hesitate to contact our customer support team:

Thank you for choosing ShopsLex. We are committed to ensuring your shopping experience is safe, secure, and hassle-free.

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